IHMA Privacy Policy

IHMA recognizes the sensitive nature surrounding Protected Personal Data/Protected Health Information and has established strict protections regarding the handling of this data, including requirements to provide adequate protection for Protected Health Information transferred into/outside of IHMA. To provide adequate protection for certain Protected Personal Data about employees, clients, and clinical data subjects received in the US, IHMA has put in place protections and procedures compliant with national and international data privacy regulation. IHMA adheres to the data privacy principles including Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability.

IHMA may collect health-related data, from people all over the world.

IHMA processes health-related data for the following purposes: 1) To fulfill required regulatory and contractual mandates in the normal course of business of supporting human clinical trials as directed by our Sponsors – the data controllers. 2) To effect reliable access to electronic information infrastructure via the internet to our Clients and stakeholders as required. 3) To assure adequately experienced, educated, and trained personnel are recruited to ensure effective execution of IHMA business practices. 4) When storing cookies in order to analyze, improve security for and customize your browsing experience when accessing our websites.

When we collect Protected Health Information, we will collect and use your personal information solely with the objective of fulfilling those purposes specified above, unless we obtain the consent of the individual concerned or as required by law.

You can direct any questions or complaints about the use or disclosure of your Protected Health Information to us at IHMA_Privacy_Office@IHMA.com.

We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your Protected Personal Data within 45 days of receiving your complaint. For any unresolved complaints, we have agreed to cooperate with all stakeholders and regulatory authorities.

You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have taken the following steps: (1) raised your complaint directly with IHMA and provided us the opportunity to resolve the issue; and (2) raised the issue through the relevant data protection authority and allowed the Data Controller and appropriate authorities an opportunity to resolve the complaint at no cost to you.