There has never been a more exciting time to join IHMA

Help us support the discovery of new antimicrobials that matter. Joining IHMA is joining the future of medication that can make differences in people’s lives and wellbeing.

IHMA is one of the world’s most dynamic central reference laboratories, specializing in the field of anti-infectives. We serve the pharmaceutical, diagnostic, and biotech industries. IHMA depends on its talented professionals to provide exceptional customized products and services to clients engaged in the fight against infectious disease.

We are dedicated to providing an enriched and inspiring culture for all of our employees, who together help us best serve our clients’ needs. While our company has evolved in the 25 years since our founding, we remain driven by our commitment to science and technology and are focused on bringing out the best in people. We attract the most talented professionals in the field and empower them to do their best work to support our clients and the global community at large.

Current Openings

Quality Assurance Documentation Specialist

The Quality Assurance Documentation Specialist is responsible for supporting quality related activities that support and promote QMS Development, Maintenance, and Compliance with regulatory requirements. This position will serve as the document control specialist to ensure and promote accuracy, quality, organization, and integrity of our documents and records.

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Specific Duties:
1. Understand, maintain, and contribute to the improvement efforts with document management processes for the entire organization; includes ensuring proper document templates are used, documents undergo appropriate review and approvals, documents are published with high quality standards; documents are appropriately circulated and acknowledgements are accurately retained and well-organized.
2. Serve as a subject matter expert for document management solution. Support efforts for implementation, training, troubleshooting, user-requests, and transition as needed.
3. Prepare and maintain documents that support company and QA initiatives, such as process documents, policy documents, SOPs, templates, forms, tracking spreadsheets, meeting minutes, etc.
4. Understand, maintain, and contribute to the improvement efforts with record management processes for the entire organization; includes ensuring record retention conventions and list are maintained and communicated, archiving room protocols are followed, and QA files are organized and maintained.
5. Support QMS/QA-related processes as directed by QA Manager. These activities are likely to include the following: Audits, CAPAs, improvement initiatives, Document Control, Record Control, Safety, QMS/Compliance Awareness and Training, Management Review, etc.
6. Support customer audit/visit efforts as directed by the QA Manager.
7. Recommend quality improvements and suggestions
8. Must be able to work with different departments and individuals and help establish reasonable processes and programs to ensure compliance with all industry regulations and standards.
9. Other duties and tasks that may be assigned on an as-needed basis

Background Requirements:
1. Associate degree in quality, engineering, business, administration, health management, science, or similar discipline. Bachelor’s degree, preferred.
2. Strong computer skills including Microsoft Word, Excel, and Outlook, a must; also desired, exposure to Document Management, CAPA Management, and flowcharting software packages
3. Strong interpersonal, communication, and customer service skills
4. Excellent technical writing, grammar, and spelling skills; ability to create and edit written material in a clear, concise, and accurate manner
5. Strong data analysis, problem analysis, and problem-solving skills
6. Ability to encourage progress, promote concepts, and maintain confidentiality
7. Strong attention to detail and appreciation for organization/order
8. Experience planning, organizing, and implementing solutions that are sustainable
9. Willingness to actively collaborate, work independently, adapt to changes and changing priorities, and work under deadlines without sacrificing accuracy
10. Good time management, prioritization, judgment, and decision-making skills

Additional Desired Requirements:
1. One to three years of experience in an administrative support or document management support role, preferred
2. Experience with and/or quality assurance / quality control / compliance / ISO 9001 activities, and/or facilitating adult learning sessions, preferred
3. Industry-specific experience, preferred
4. Knowledge of tools, concepts and methodologies of QA, preferred
5. Knowledge of relevant regulatory requirements, preferred
6. Certifications that may include: Document Management Certified Professional, American Society of Quality (ASQ) Certified Quality Improvement Associate, Quality Auditor, or Six Sigma Green Belt, or similar

Laboratory Assistant

The Laboratory Assistant is responsible for assisting the IHMA laboratories by support of daily laboratory work in the general and molecular laboratories, and analytics product development. Certain activities may be based on level of education and experience.

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Specific Duties:
1. Accession and scan in new shipments
2. Verify requisition forms
3. Process and/or set up cultures and isolates
4. Retrieve and replace isolate vials from the freezer
5. Subculture isolates
6. Inoculate and freeze repository vials; maintain freezer log
7. Inoculate susceptibility panels using the AIM inoculator
8. Assist in general laboratory prep e.g. print labels and paperwork, label plates and tubes, restock supplies, autoclave supplies, dispose of biohazard waste, etc.
9. Assist in panel production as needed
10. Perform duties accurately according to established IHMA protocols; document all deviations from standard protocols
11. Organize work according to laboratory priorities and complete assigned responsibilities with little supervision
12. Assist in other laboratory duties as assigned

Background requirements:
1. Bachelor of Science degree preferred
2. Must be able to work accurately with little supervision

Full Stack Developer

This position develops all facets of the Web technologies that power the work IHMA performs. Responsible for the design, transition, and operations of the software development life-cycle including analysis, design, coding, troubleshooting, documentation, testing, validation, and implementation of an overarching web application framework for all things IHMA.

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Specific Duties:
1. Utilize software development best practices to produce clean, efficient, responsive, high-quality code versioned in a repository
2. Employ DEVOPS and Agile-based methodologies (e.g. Scrum, Kanban) in delivery of software solutions
3. Maintain documentation of projects using design diagrams, planning artifacts, and good code hygiene
4. Report and communicate ongoing work progress in the current project management platform, in daily Scrums, and as required to support team activities and management reporting
5. Work with infrastructure team members, as part of a larger DevOps effort, to plan and coordinate releases, and provision hosting environments
6. Test, validate, and deploy code using automation tools and frameworks
7. Develop front-end and back-end aspects of the IHMA Framework and microservices using technologies such as the Angular web framework, Bootstrap, C#, Python, SQL (MSSQL, MariaDB / MySQL)
8. Maintain legacy web applications using ASP.NET Webforms, and MVC
9. Active participation in ITIL integrated SDLC

Background Requirements:
1. Minimum Four (4) Years of Relevant Experience
2. A Bachelors degree or better in a Computer Science related field
3. Demonstrable history of position relevant Leadership Competencies

End User Technologies Specialist

This position is responsible for the administration, maintenance, and installation of all end user technologies consumed by the user base and supported by the Service Desk.

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Specific Duties:
1. Maintain a variety of computer equipment, peripherals, printers, computer test equipment, and other computer hardware
2. Purchase and maintain inventory of parts and supplies necessary for the support of IHMA’s End-User technologies
3. Participate in the selection of new End-User technologies to meet the ongoing needs of IHMA’s End-User Community
4. Operate as a Key Member of the Service Desk
a. Administration / Support of All End-User consumed platforms
b. Maintain the integrity of administrative information in End-User consumed platforms
c. Front line of support for all End-User technology incidents
d. Fulfillment of all End-User technology requests
e. Event and Problem Management
f. Utilize Service Desk runbooks for the resolution of Service Desk issues
g. Provide End-Users with training on End-User technologies
5. Maintain a Service Catalog and CMDB
6. Manage User End-Point Security – Anti-Malware, Bad Behavior Detection, and OS Patching
7. Other job-related duties as assigned

Background Requirements:
1. Four (4) Years of Relevant Experience
2. An Associate degree or better in a Computer Science related field
3. Demonstrable history of position relevant Leadership Competencies

Assistant Project Manager

The Assistant Project Manager is responsible for performing clerical and administrative duties in an office setting. Assists all Project Managers by sorting mail, filing, preparing binders, printing, coordinating all aspects of the construction of binders, and restocking supplies. They will work with and support appropriate departments and groups to ensure each component of a study is completed to the client’s satisfaction.

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Specific Duties:
1. Assist in filing duties.
2. Answer incoming phone calls as a second backup, and additionally during vacation/PTO of receptionist and primary backup.
3. Perform basic bookkeeping duties.
4. Help organize department activities.
5. Operate office machines, such as photocopiers, scanners, facsimile machines, voice mail systems and personal computers.
6. Identify and troubleshoot malfunctioning office equipment, such as photocopiers, scanners and facsimile machines.
7. Restock supplies in workroom and refill copy machines as required.
8. Responsible for mass mailings through use of mail-merge.
9. Preparing and constructing project binders.
10. Communication with sites on tracking of outgoing shipments with required information.
11. Perform data entry.
12. Other duties and tasks that may be assigned on an as-needed basis.

Background Requirements:
1. Satisfactory completion of high school education with certificates of completion.
2. Average computer skills are required.
3. Good written and verbal communication skills.
4. Must be very organized and able to work independently.
5. Must be able to work effectively with a team.

Microbiologist I

This position will include testing for all phase II, III, and IV clinical microbiology studies, evaluation of new compounds, and global surveillance studies. IHMA and its affiliates specialize in infectious disease microbiology and offer the most comprehensive services available to companies developing and marketing antimicrobial agents. These responsibilities include testing for all phase II, III, IV clinical microbiology studies, evaluation of new compounds and global surveillance studies. This is a full-time position with minimal weekend coverage. IHMA offers health insurance and paid time off for vacation and holidays. This is an opportunity to grow and work in a diverse environment where creativity and initiative are fostered.

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Specific Duties:
1. Identify organisms (aerobes and anaerobes) to genus and species by colony morphology and biochemical testing
2. Perform antimicrobial susceptibility testing methods such as broth microdilution panels, E-test, disk diffusion, and agar dilution. Perform accurate and precise testing according to established procedures in microbiology
3. Report results legibly or by computer conforming to procedures
4. Perform necessary quality control procedures, properly evaluate control data, and implement and document corrective action as needed
5. Write up study results as required by contracts with clients
6. Experience in Microsoft Word, Excel, and Access is a great plus
7. Operate, calibrate, maintain, and troubleshoot instrumentation and equipment used in performance of job duties
8. Organize work according to laboratory priorities and completing assigned responsibilities with little supervision
9. Assist other department employees as necessary

Background Requirements:
1. Bachelor’s degree
2. Experience in a clinical microbiology laboratory or MT(ASCP) preferred

Microbiologist II

IHMA is looking for an experienced clinical microbiologist for our medium-sized research laboratory in Schaumburg, IL. IHMA and its affiliates specialize in infectious disease microbiology and offer the most comprehensive services available to companies developing and marketing antimicrobial agents. These responsibilities include testing for all phase II, III, IV clinical microbiology studies, evaluation of new compounds and global surveillance studies. This is a full-time position with minimal weekend coverage. IHMA offers health insurance and paid time off for vacation and holidays. This is an opportunity to grow and work in a diverse environment where creativity and initiative are fostered.

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Specific Duties:
1. Identify organisms (aerobes and anaerobes) to genus and species by colony morphology and biochemical testing
2. Perform antimicrobial susceptibility testing methods such as broth microdilution panels, E-test, disk diffusion, and agar dilution. Perform accurate and precise testing according to established procedures in microbiology
3. Report results legibly or by computer, conforming to procedures
4. Perform necessary quality control procedures, properly evaluate control data, and implement and document corrective action as needed
5. Write up study results as required by contracts with clients
6. Experience in Microsoft Word, Excel, and Access is a great plus
7. Operate, calibrate, maintain, and troubleshoot instrumentation and equipment used in performance of job duties
8. Organize work according to laboratory priorities and completing assigned responsibilities with little supervision
9. Assist other department employees as necessary

Background Requirements:
1. Bachelor’s degree, Master’s degree preferred
2. Experience in a clinical microbiology laboratory, MT(ASCP) or equivalent a plus